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Account Manager (Crypto Team)

Remote
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We are looking for an Account Manager with experience in crypto or fintech projects.

Responsibilities

Responsibilities:

  • Managing and maintaining long-term relationships with existing clients
  • Communicating with clients to identify their needs, gather feedback, and offer optimal solutions
  • Overseeing the quality and timely execution of client requests in collaboration with AML, Finance, and IT teams
  • Working with transactions and documents for submission to the compliance department
  • Assisting clients during onboarding, collecting necessary documents, and coordinating with the responsible project stakeholders

Requirements

Key competencies:

  • 2+ years of experience in a similar role
  • Background in crypto or fintech projects
  • Strong negotiation skills and the ability to identify pain points, understand client needs, and handle objections
  • English proficiency at Upper-Intermediate level or higher
  • Excellent communication skills, independence, proactivity, and a results-oriented mindset
  • Native-level Russian proficiency

Conditions

We offer:

  • Remote work 
  • Compensation for the English classes
  • Flexible start of the working day
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